to purchase or for more information contact us:  

sales@authora.com

206.783.8000 EXT 1

Maintenance Plans

Features	Bronze 17%*	Gold 25%*	Platinum 35%*
Product Updates & Upgrades
Email Support*
Telephone Support M/F 7AM to 4PM Pacific Time	1rst 2 free, $99 per additional	Unlimited inquiries	Unlimited inquiries
Telephone Support 24/7/365
Knowledge Base Access
Forum Access
Dedicated Priority Email Support
Dedicated Priority Telephone Support
Extended Support Hours M/F 6AM to 5PM Pacific Time
Senior Engineer Support Team
Email Project for Analysis
Invitation to Beta Releases

*The percentage is of the total amount of license
**An inquiry is purchased per incident. An incident is defined as a support call.