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1.01 -
Introduction to the Zendit System |
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Zendit enables Internet
users to take control of their digital data by becoming
encryption-enabled. You can send and receive
encrypted and digitally signed email communications
without changing your email address or your email
system. Zendit messages are encrypted individually for
each recipient, sealed with the sender's Digital
Signature and time-stamped. These security measures mean
that no one except the intended recipient can read the
message. Because every Zendit message is digitally
signed, the recipient is assured of the sender's email
identity. Compose a message, and instead of
clicking the send button, click the "Zendit"
button.
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1.02. How Zendit works with your Web Mail |
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The Zendit Surfboard for
Internet Explorer is a toolbar that sits at the bottom
of your browser. To open the Surfboard, click on
the blue z>
icon in the IE toolbar. When you are in the
compose page of your web mail all you have to do is
click the Zendit
button and the email will be encrypted and sent.
When you have received an encrypted email, just click
the DZend
button on the surfboard and the email will be
decrypted. All email is encrypted and decrypted
locally on YOUR computer, you control the encryption
process. When you DZend an encrypted email it is
always stored encrypted at the web mail servers even
after you have decrypted it. The only person that
can read the email is you with your Private Key .
For a list of supported sites see:
http://www.authora.com/supportedsites.asp. If
your web mail provider is not supported, send us a
request at
support@authora.com and we will let you know when it
is supported.
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1.03 - How
Zendit works with Outlook |
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Zendit for Outlook is a
plug-in. A blue z>
icon
will appear in your Outlook Toolbar. Compose your
messages as usual and click "Z>" --> "Zendit"
,
you may also click the icon with an envelope and lock .
Your email will be encrypted, or encrypted and sent,
depending on which option you selected. You can
set Zendit options to always encrypt on send. If
you are have trouble using Zendit in Outlook you may
have your default set to html. Version 1.0 of
Zendit does not encrypt HTML. You must change your
mail settings to Plain Text.
In the Outlook Toolbar
Select: Tools > Options > Mail Format > Plain Text
(or Rich Text)
To decrypt messages in
outlook just click DZend
or the icon with an envelope and key .
The system cannot decrypt messages in the preview pane,
you must open the message to decrypt.
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1.04 - How
Zendit works with Desktop Files |
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Right click on any
document and select Zendit. A Wizard will appear
that will guide you through finding the appropriate Lock
for encrypting your documents. If you want to
encrypt so only you can open it, use your Lock. If
you want to encrypt it to yourself and someone else,
select your Lock and the recipient's Lock. This is
a useful tool for attachments to e-mails.
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1.05 -
Downloading Zendit |
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The first
step in the process of using Zendit and becoming
encryption-enabled is to download and install the Zendit
System. The download and installation process is free.
The Zendit System software comes bundled with the Zendit
secure messaging programs for Outlook, Internet Explorer
for your web mail, and a shell extension to secure your
Desktop files.
To
download the Zendit System:
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Exit all instances of
Outlook and Internet Explorer.
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Point
your browser to
http://www.authora.com/default.asp (or if you
have received an encrypted e-mail and a follow up
e-mail from Zendit, just follow the instructions).
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Click one of the "Free
Download" or "Join Now" links.
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Make
sure that you understand the export restrictions of
the product and affirm that you are not located in a
prohibited export destination.
Please
review the statement carefully before agreeing to it
as the
United States Government has strict guidelines for the
distribution of encryption technology.
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When the
download process begins, you will be prompted to
either open the file from the current location or save
it to disk. Choose "Open From Current Location."
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When the
download is complete, the install Wizard will begin.
Simply click through the standard installation
questions.
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We
strongly recommend using the default settings.
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We
recommend selecting Zendit for Outlook, Zendit for
Internet Explorer (NOTE: Zendit does NOT integrate
with Outlook Express) and Zendit shell extension for
your desktop confidentiality.
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You will need to check
your Inbox for a confirmation e-mail from Zendit to
verify
that you have access to the e-mail address you wish to
encryption-enable. Click on the confirmation
link. If you generate your own Lock and Key, you
will again need to confirm your new Lock via a
confirmation e-mail from Zendit. These are
security steps that protect you from others
masquerading as you. Once confirmation is
complete your Zendit account will be activated.
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1.06 - Setting up Zendit
on your PC |
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Once download has competed
set up will start automatically, if you selected "Run
From Current Location". If you chose to save to
disk, you will need to find where you saved the Zendit
executable and begin set up. We strongly suggest
using the default settings. You will be prompted
to generate your own Lock and Key. Be sure to
enter a valid e-mail address to encryption-enable.
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1.07 - Getting the
latest version of Zendit |
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From time to time, updated
versions of The Zendit System will be available for
download and installation. You will be notified of new
version availability by e-mail, or in certain instances,
during use of the Zendit program. You will not
need to re-register. New
versions of Zendit will use the same Zendit Locks and
Keys you already have. You do not need to
re-create them.
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1.08 - System Requirements |
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The Zendit system works
with Microsoft Windows 95/98/NT, 2000, ME, XP. The
Zendit plug-in for Internet Explorer works with IE 4.0
and up.
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1.09 - Registering with
Zendit |
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You may register with the
Zendit System from the website
http://www.authora.com. Alternately, if you receive
an e-mail from Zendit informing you that someone has
sent you an encrypted e-mail, register with Zendit by
following the link in the e-mail.
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1.10 - Other Platforms?
Can I use the Zendit System from Unix or Solaris? |
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The Zendit System is
currently supported by the Windows platform only.
When Zendit is available in other platforms the
registered users will be informed. This
information can also be found at the Zendit website
http://www.authora.com/.
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1.11 - Is Zendit Free? |
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Zendit is a free service
to individuals. We license our software and services for
commercial use.
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2.01 -
Creating Zendit messages |
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Type your e-mail as usual.
In web mail click the Zendit button on the Zendit
Surfboard, instead of "send". In Outlook, click
Zendit in the toolbar, "Z >" --> "Zendit".
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2.02 -
Attaching files to a Zendit message
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Version 1.0 of the Zendit
System requires you to encrypt the file before you
attach it. Right click on the document and select
Zendit encrypt. The Zendit Wizard will guide you
through the process.
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2.03 -
Sending and signing a Zendit message
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Once you click Zendit, the
system will find the Public Lock for the recipient.
If the System is unable to find the Lock in your Local
Vault, it will search the Public Lock Directory. The
System will prompt you for approval before importing
someone's Lock or if it can't find a Public Lock, it
will ask if you would like to encryption-enable the
recipient. Once the Lock is found, the System will
ask you to enter your password to digitally sign the
document. The e-mail will be encrypted and sent.
Average time is a few seconds.
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2.04 -
Saving a copy of a Zendit message
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If your e-mail is set up
to save all outgoing messages the Zendit System will
always encrypt to your Public Lock as well as the
recipient's. To open messages you have encrypted and
sent in your Sent Items just click DZend. This is
true for web mail as well.
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2.05 -
Checking Spelling and Spell-Check Preferences
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Always spell check
before you Zendit. Spell checker is
dangerous to encrypted messages. Immediately
cancel the spell checker if it is trying to "correct" an
encrypted message. If you allow spell checker
to change any part of an encrypted message no one will
ever be able to read it.
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2.06 -
Digitally Signing E-mail |
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When you Zendit, your email is automatically digitally
signed. If you just want to
digitally sign your e-mail (not encrypt and sign), click
on the signing key icon
on
the Surfboard or in a compose window in Outlook and you
will be prompted to enter your password to access
your Private Key. The system then generates a
unique digital signature based on your Lock and Key.
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3.01 -
Reading Zendit messages |
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< < < < <
<PRIVILEGED AND CONFIDENTIAL COMMUNICATION> > > > > >
Zendit
messages arrive in your regular inbox:
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Web mail:
To
decrypt the message, click DZend
on the Zendit Surfboard in
Internet Explorer. You will be prompted to enter
the password you chose to protect access to your
Private Key. The message will be decrypted and
displayed in your browser. If you click back or
forward in your browser or reply or forward in your
web mail, the message will be encrypted again.
The message is stored in encrypted form on your web
mail provider's servers. Similarly, if you
select forward, the person you are forwarding the
message to will not be able to read the message unless
they are the sender of the original message.
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Outlook:
Click on the DZend button or the icon with the
envelope and key in your Outlook toolbar. You
will be prompted to enter the password you chose to
protect access to your Private Key. The message
will be decrypted and displayed. If you choose
to close the read window, you will be asked if you
would like to save the changes to the message.
Select NO if you want the message to be stored in
encrypted form in your Inbox. Select YES if you want
the message to be stored in unencrypted form.
Zendit cannot decrypt messages in the preview pain.
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3.02 - Opening a Zendit message
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To decrypt a message
click the DZend
button or
icon
and enter your password to access your Private Key (you
may cache your password if you want to remove this
security step).
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3.03 - Replying to a Zendit message
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When you reply to a
Zendit message in web mail:
The original message will
be re-encrypted. If you do not want it to be
re-encrypted, you will need to copy the decrypted
message and open a new compose window and paste the
original message.
When you reply to a
Zendit message in Outlook:
If you have decrypted the
message and have clicked reply, the message will remain
decrypted. If you click Zendit, the message will
be encrypted using the recipient's Public Lock and your
Public Lock.
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3.04 - Forwarding a Zendit message
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When you forward
a Zendit message in web mail:
The original message will
be re-encrypted. If you do not want it to be
re-encrypted then you will need to copy the decrypted
message and open a new compose window and paste the
original message.
When you forward
a Zendit message in Outlook:
If you have decrypted the
message and have clicked forward, the message will
remain decrypted. If you click Zendit, the message
will be encrypted with the recipient's Public Lock and
your Public Lock.
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3.05 - Saving a Zendit message
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In web mail:
All incoming and outgoing
Zendit messages are always stored encrypted in your
Inbox and Sent Items even if you have decrypted them to
view them.
(You can always read
your Sent Items by clicking DZend because when you
Zendit, all out going messages are also encrypted to
your Public Lock.) If
you would like to save a decrypted Zendit message, you
will need to copy the decrypted text and paste it into a
new compose page and save the decrypted data as a
draft.
In Outlook:
All incoming and outgoing
Zendit messages are stored encrypted in your Inbox and
Sent Items even if you have decrypted them to view them.
(You can always read your Sent Items by clicking
DZend because when you Zendit, all out going messages
are also encrypted to your Public Lock.) If you
want to save a decrypted Zendit message in Outlook then
you will need to select the "save changes" option
Outlook gives you when you are attempting to close a
decrypted message. If you select this option, the
e-mail will be stored unencrypted in your inbox.
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3.06 - Validating the sender's Zendit Signature
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When you DZend any
message, Zendit automatically checks the validity of the
sender's digital signature, whether the e-mail has been
tampered with, and the timestamp of the e-mail. A
box will appear with a quick view of the validity of the
signature. You are given an option to view
details. You can also at anytime check the
signature details by clicking on the verify button.
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4.01 -
Working with the Zendit Vault |
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The Zendit Vault is the
next generation of what cryptographers refer to as a Key
Ring. Your Vault is where you store and manage
your Locks and Keys. You may also access other
encryption and decryption functions from your Vault,
like file and text encryption/decryption wizards.
You need to be logged in to the Zendit System to use the
majority of features in your Vault. We encourage
you to get to know your Vault as future versions of the
Zendit System will employ many new features utilizing
the Vault.
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4.02 - Local Vault |
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Your Local
Vault is where your Private Keys and Public Locks are
stored. You need to be logged in to the Zendit
System to view and manage your Locks and Keys.
Your Local Vault is linked to your Web Vault. If
you are using a different computer and are going on a
business trip or on vacation and don't have time to make
a copy of your Private Key on a floppy, simply back up
your Private Key to your Web Vault and you can log in to
the Zendit System at another computer and restore it.
(Better Delete it after you're done!)
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4.03 - Web Vault |
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Your Web Vault is where
you manage your Locks and Keys online. You may
access your Web Vault by logging in to the Zendit System
via our website or via your Local Vault.
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4.04 - Managing Locks and Keys |
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You may manage your Locks
and Keys in your Local Vault by first selecting the Lock
or Key you wish to manage and then use the Vault's
toolbar. You may also right click the selected
Lock or Key to access the management options.
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4.05 - Generating a Lock and Key / Certificate |
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Click the 'create' icon in
the Local Vault Toolbar and the wizard will guide you
through the process. Or you may select "Keys" -->
"New Lock and Key".
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4.06 - Backing up Locks and Keys |
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Click the 'backup' icon in
your Local Vault, or right click the Lock and Key you
wish to back-up and select 'Backup'.
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4.07 - Viewing Details of Locks and Keys |
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You may view the details
of any Locks and Keys by double clicking the Lock or Key
in both your Local and Web Vaults.
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4.08 - Importing Locks and Keys |
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Click the 'import' icon in
your Local Vault and a Wizard will guide you through the
process. Alternatively, you can search any PGP Key
Server and when you find the Public Key you wish to
import displayed on a web page, click DZend on the
Surfboard and the Zendit System will locate the key and
guide you through import. The same is true if a
Public Key is located in an e-mail, click DZend in both
Outlook or on the Zendit Surfboard in IE.
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4.09 - Deleting Locks and Keys |
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Select the Lock or Key you
wish to delete, click the 'delete' icon or right click
and select the delete option in the menu. If you
attempt to delete one of your Private Keys you will be
prompted for a password. Remember, if you delete a
Private Key you will not be able to open e-mails or
other data that was encrypted using the associated Lock.
Ever. (Unless you have a copy stored elsewhere on
your computer, have backed it up in your Web Vault or
burned it on a CD or copied it to a floppy.)
Careful with your Key.
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Miscellaneous faqs ......... |
1. Who can I "Zendit" emails to? What happens if I try
to "Zendit" to someone
who’s not a registered Zendit user? |
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With the Zendit System you
can Zendit encrypted e-mail to anyone whether or not
they are a registered user of Zendit. Zendit works with
Windows, so if the recipient of an encrypted e-mail is
not a Windows user there will be issues. Until we
have other platforms supported, we are working on
directing non-windows users to other PGP programs that
will work with their system. When you "Zendit",
you’re sending an encrypted e-mail, which requires an
encryption Public Lock for each recipient of your
e-mail. You can "Zendit" to anyone that you have an
encryption Public Lock for. The Zendit operation gives
you the option to download and use such a Lock from the
Zendit Public Lock Directory if the recipient has
previously made it available by publishing it in the
Directory. Alternatively, you can obtain such a key from
the recipient directly.
When you try to Zendit to a recipient for whom you do
not have a Public Lock, and no such Lock is available at
the Zendit Public Lock Directory, the sender is given an
option to allow Zendit to provide an Interim Lock and
Key to be used for this recipient. The recipient will,
in addition to the encrypted e-mail, receive an e-mail
from the Zendit System that provides instructions to
retrieve the Interim Lock and Key for decryption.
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2. Is there a limit on the number of e-mail from other
accounts I can encryption-enable? |
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There is NO limit to the
number of e-mail accounts you may use with the Zendit
System. To encryption-enable other e-mail
addresses of yours, click on the Vault button on
the Zendit Surfboard or in the Zendit menu bar in
Outlook. If you have not done so already, you will need
to log in. Click the 'create' icon
on the menu bar. This is where you will generate
a new Lock and Key for an additional e-mail address.
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2a. Can I add attachments? |
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Yes, with Zendit you can
add encrypted attachments to your e-mail. To add
an encrypted attachment you must first encrypt the file
by right clicking on the document and selecting the
Public Lock of the person you wish to send it to.
Future versions will remove this step.
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3. How much storage do I get in my Web Vault? |
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Your Zendit Web Vault has
a maximum storage of 5MBs. This is the amount of
space that you are given to back up your Locks and Keys.
In future versions you will also be able to store
encrypted data.
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4. Do I need to learn the encryption methodologies to
use Zendit system? |
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No. You need not know
about the various encryption methodologies or concepts
to use the Zendit System. The system takes care of all
encryption details and provides the user an easy
interface to operate from. However, if you want to
learn about the encryption methodologies and concepts,
you can find adequate information in the Zendit help
document.
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5. Can I forward my e-mail messages to another account
and still open them? |
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With the Zendit System you
can forward all incoming messages to another account for
retrieval and decryption. You will need the Private Key
to decrypt the messages.
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6. Do I need to log into the Surfboard again on each
instance of my browser? |
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No. However, some
operations, such as Zendit and DZend are specific to the
browser instance on which you use the Surfboard.
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7. Should I be connected to the internet to log into
Zendit or to DZend an e-mail? |
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Yes. When you log in to
Zendit, you are logging into the entire Zendit System.
For better security, your credentials are authenticated
at the Zendit server. The Zendit operation is
inherently an online operation and so cannot
be performed without logging in. However, the
Local Vault’s File or Text encryption features can be
used for symmetric encryption without logging into the
Zendit System.
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8. Can I ever have more than one instance of my Local
Vault running on my machine? |
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No. Only one instance of
the Zendit System is available on a machine at a given
time. You can access the Zendit System through the Local
Vault, through the Surfboard on any instance of any
supported browser, or through Outlook.
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9.
If
I choose "log in" or "log out"
via my Vault, Surfboard or Outlook, will I be logged in
or out of the others?? |
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Wherever you login, you
log in to the Zendit System. You can do this through any
Zendit interface, via Outlook, the Vault or any instance
of the Surfboard - and the change is reflected in all
other open interfaces.
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10. Who can I "Zendit" e-mails to? What happens if
I try to "Zendit" someone who is not a registered user? |
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When you "Zendit" an
e-mail, you are sending an encrypted e-mail, which
requires an encryption Public Lock for each recipient of
your e-mail (see the Zendit help for details). You can
"Zendit" e-mails to anyone that you have an encryption
Public Lock for. The Zendit operation gives you the
option to download and use such a Lock from the Zendit
Public Lock Directory if the recipient has previously
made it available there. Alternatively, you can obtain
such a Lock from the recipient directly.
When you try to Zendit an e-mail to a recipient for whom
you do not have an encryption Public Lock, and no such
Lock is available at the Zendit Public Lock Directory,
the sender is given an option to allow Zendit to provide
an Interim Lock and Key to be used temporarily for this
recipient. The recipient will, in addition to the
encrypted e-mail, receive an e-mail from the Zendit
System that provides instructions to retrieve the
Interim Lock and Key for decryption.
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11. How do I
differentiate between a "Lock and Key" and a "Lock" in
my Vault? |
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The list of Locks and Keys
displayed in the Local Vault uses different icons
depending on what kind of Lock or Key is referred to.
An icon picturing a lock with a key is a Private Key.
An icon showing a lock alone is a Public Lock. For
further details, please consult the Zendit help.
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12. How many default
signing keys can I have at any given time? |
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You can have only one
default signing key at a time. For details about
the purpose and usage of your default signing key,
please refer to the Zendit help.
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13. What e-mail systems does Zendit support? What
options do I have if I’m using an unsupported e-mail
system? Are there plans to integrate more e-mail
systems with Zendit? |
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Currently, Zendit is
integrated with the most popular web based e-mail
systems. As more web e-mail systems are included,
registered Zendit users will be informed. You can also
get updated information on this and other enhancements
at
http://www.authora.com/supportedsites.asp.
If you are currently using an unsupported e-mail system,
send us an e-mail and request that your e-mail
system by included in our supported sites. Until
then, you can still use the File or Text encryption
features available through the Key Manager. Paste
your encrypted message or attach your encrypted file to
your e-mail. If you receive an encrypted e-mail on a
currently unsupported e-mail system, you can decrypt the
message using the Vault's File or Text decryption
feature.
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14. Can I upload my
certificates to the Zendit Public Lock Directory?
If so, how? |
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Yes, you can upload your
own certificates to the Zendit Public Lock Directory so
that they are available to others who wish to send you
encrypted e-mail. Once you generate a Lock and Key for
yourself through the Local Vault, you can choose to
upload the certificate. Alternatively, you can upload
any Lock and Key pair’s certificate at any time from
your Local Vault window. See the Zendit help for
details.
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15. Can I create as many keys as I want? Can
I upload as many certificates as I want? |
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You can create as many
Locks and Keys as you want. These will be stored in your
Local Vault (see the Zendit help). When you upload a
certificate, these certificates are available to other
users who try to Zendit e-mail to you. You may upload
one certificate for each e-mail address that you
register with Zendit.
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16. Can I Zendit using
Outlook Express or Eudora? |
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Yes, although not as
elegant as our Outlook solution, you can still make use
of the File or Text encryption features of the Zendit
Vault to perform your encryption and paste or
attach the encrypted text or file in your e-mail in any
e-mail system. As Zendit integrates with
additional e-mail platforms, registered users will be
informed.
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17. Can I download other
users’ certificates from the Zendit Public Lock
Directory? |
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This happens automatically
during a zendit operation. When you zendit e-mail, if
you do not have a Public Lock for the recipient, you can
choose to download and use the recipient’s certificate
from the Zendit Public Lock Directory, if it is
available. Please refer to FAQ 5 for more details
on the zendit operation.
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18. Do I have an option to
choose the key algorithm and the Lock and Key size
? |
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Yes, you can choose the
algorithm, the key size and the expiration date of your
Lock and Key in the "Advanced" options in the New Lock
and Key Wizard that guides you through the new Lock and
Key generation process.
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19. Where do Interim Locks
and Keys come in? How do I handle them? |
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If a Zendit user attempts
to send encrypted e-mail to an e-mail address not
registered with Zendit (not encryption-enabled), the
sender will be given an option to have Zendit provide an
Interim Lock and Key to be used temporarily to encrypt a
message to the recipient's e-mail address.
NEW USERS:
When this happens, the recipient will receive the
encrypted e-mail and a follow up e-mail from the Zendit
System explaining what is happening and requesting
confirmation that the recipient owns that e-mail
address before the System can grant access to the
associated Private Key. The recipient needs to
click on the link in this e-mail, and will be taken to a
web page where they can complete confirmation, download
the Zendit System and take ownership of the Interim Lock
and Key to decrypt the original message. Then, click
DZend, the System will prompt the user to download the
confirmed Interim Lock and Key. Click "OK" and
import the Interim Locks and Keys and the message will
be decrypted. (The Interim Lock
and Key process is designed to help spread the use of
encryption technology, once you have your Interim
Lock and Key, it is strongly recommended that you
generate a new Lock and Key for that e-mail address.)
REGISTERED USERS:
If the recipient has
previously created a Zendit account, but received the
e-mail in a non encryption-enabled e-mail address (an
address no registered with the Zendit System), they
click on the link in the confirmation e-mail, select
"registered user" in the confirmation process and enter
their Zendit username and password.
Once the account information is submitted, the e-mail
address is automatically associated with your new Zendit
account. Click DZend and Zendit will prompt
you to download your newly confirmed Lock and Key. Click
on "OK" and import. Once you have done so, the
DZend operation will proceed normally. (The
Interim Lock and Key process is designed to help spread
the use of encryption technology, once you have
your Interim Lock and Key, it is strongly recommended
that you generate a new Lock and Key for that e-mail
address.)
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20. What if I forget the
password of my Zendit account? |
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If you forget your
password, go to the
forgotten password page. You will be asked to enter
your user name and the e-mail address you submitted
during registration. An e-mail will be sent to that
e-mail address with a confirmation link and you will be
guided through the process of creating a new password.
You can then log in to the Zendit System using the new
password.
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21.
If my password is leaked,
can I lock my Zendit account? What are the options
available to me in this scenario? |
|
You cannot lock your
account. In such a case, please do inform Zendit
support. Send an e-mail to
support@authora.com.
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22.
What difference does a key
size make when I encrypt or decrypt? |
|
Data encrypted with a
larger key size is more secure than data encrypted with
a key of smaller size.
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23. What kind of
encryption algorithm does the Zendit System use? |
|
Zendit follows OpenPGP
standards with some deviations for compatibility with
existing PGP systems. Refer to the Zendit web site
at
http://www.authora.com/PGPUser for details
on the technical specifications.
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24.
I use the Netscape browser
and the Zendit Surfboard doesn't come up. How do I
use the Surfboard with Netscape? |
|
Currently, for your web
based e-mail, we support only Internet Explorer v4.01
and above. As we add support for other browsers,
registered users will be informed so they can obtain the
latest version of the Surfboard. Updated
information can always be obtained at
http://www.authora.com.
However, this only means that you cannot currently use
the browser specific Zendit and DZend functions. You can
still use the File or Text encryption/decryption
features in your Local Zendit Vault. Paste or
attach the encrypted text or file in the required field
and depending on which option you selected, the
encrypted block will be decrypted OR the text will be
encrypted.
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25.
Is the Zendit Directory a
certificate server? |
|
Not yet. Zendit is not a
certificate server, nor is it a certifying authority. We
store all the Public Locks published by users. Zendit
does not yet guarantee the authenticity of any
certificate. It is the user’s responsibility to
make sure that the Lock is authentic.
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